Terms and Conditions

Terms and Conditions

CONDITIONS OF BOOKING

Bookings can only be confirmed when course a Booking Form and deposit have been
received.

For 1 & 2 day courses the full course fee is to be paid on booking.

We are happy to change course dates if there are places available for an
alternative date.

CANCELLATION BY YOU

In the unfortunate circumstance that you have to cancel your course you may be entitled to a full or partial refund, depending on the date of your cancellation (by telephone first, then in writing (e-mail), please).

Refunds will be given as follows:

o Cancellation 28+ days from course date – full refund or alternative date

o Cancellation 14+ days from course date – 50% refund or alternative date

o Cancellation less than 14 days – no refunds

We know that life sometimes gets in the way of the best made plans, so we strongly recommend
that you have adequate travel insurance to cover you for cancellations in the event of illness, accident etc.

CANCELLATION BY US

We require a minimum of 5 clients for each TCL Training Course and 2 for each assessment and
reserve the right to cancel if the minimum number is not met.

If your course is cancelled by us for this or another reason you will be given a full refund or the
offer of an alternative date.

GENERAL

Whilst your safety is at the forefront of our thinking and the highest professional
standards are practised, mountain biking is not without risk, clients must accept objective risk and responsibility for their own actions.

We recommend that you have adequate insurance for yourself and your
equipment. We are not liable for any damage or theft relating to your person or
your personal possessions.

All SMBLA candidates must be 18 years or over; on guided rides under 16s
must be accompanied by a participating guardian.

We reserve the right to refuse any bike which we consider to be unsafe or
unsuitable for our courses.

If you are at all unsure about the safety or suitability
of your bike we will be happy to advise you.

SMBLA Candidates: all candidates must be a member of SMBLA and have read
and understood the association’s rules and regulations.

N. B. If you disagree with any of the Terms and Conditions listed above please clearly indicate
this before you book. If we cannot resolve your concerns then you have free choice not to book
with us. If you agree to these terms and conditions then we are happy for you to book with us and
look forward to riding with you soon.

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